The Canadian Thanksgiving is coming up on Monday, October 13th! Orders in-transit to Canada over the holiday weekend may experience delays as carriers will not be in operation on that Monday. For specific information on closures and order deadlines, please click here.
Upcoming Classes at Atlas!
SCAA SKILL BUILDING WORKSHOP
Intro to Roasting Concepts and Profile Roasting Practices
These courses will be offered on Monday, October 6th. To view a course description, please click here. Please email Drew Billups, our lab manager, with any additional questions that you may have. If you would like to reserve a spot in the course, please visit the SCAA Website to register and pay for the class. We hope to see you in October!
OUR NEW ADDRESS:
Interested in browsing Atlas' many trip reports and photos? Take a spin around our GooglePlus page! And click that Google Maps button on the left to see locations of some of the farms we work with on a regular basis. Check out the "News" page for more info about what's going on at Atlas.
Tweets by @Atlas_Coffee
There's always something new going on here at Atlas! Whether it's fresh crop coffees arriving, new educational workshops and cuppings being put on the calendar or new reports and photos from our various trips to producing countries, you won't want to miss out on any exciting bits of news. We've added a few handy email list subscription widgets here to allow you to easily sign up for our various news mailings. They're pretty self explanatory, and please note you'll receive a confirmation email when you subscribe that you'll need to approve before you're added to the list.
We're always posting updates on Twitter (@Atlas_Coffee) and Facebook as well, so feel free to follow us via those media if you like. Thanks for staying in touch!
Important information regarding freight claims
We have been experiencing a dramatic increase in the number of freight claims denied by our carriers recently, specifically, they will no longer pay out any claims that were not noted on the original delivery receipt. As such, Atlas can no longer accept any freight claims that are not accompanied by a copy of the delivery receipt noting loss or damage and signed off on by the driver. We understand that, particularly for the small business, it is not always possible to do a thorough inspection as freight is received so we offer these tips as a quick check list BEFORE the driver leaves.
If any of these things look suspicious, a more thorough inspection is warranted. The driver is obliged to wait for this so do not feel rushed or pressured to sign off before you are completely ready to do so. Signing the delivery receipt legally releases the carrier from any further obligation, so be sure that you are signing for the coffee you wanted and that it is in the condition you expect.
Picking up coffee in Seattle?Click here for driving directions to our third party warehouse. Please be aware that all questions regarding purchasing of coffee should be directed to Atlas' offices: (800)701-5211. The Green Room, Inc.
1302 29th Street NW
Auburn, WA 98001
Phone: 253-735-4470, Toll free: 877-525-7666
Track a shipment by entering the four-digit number of your Delivery Order (DO)/Invoice in the "Value to Track" field below, then click "Search" (if you did not receive a copy of your DO via email or fax, please contact us via email or at (800)701-5211).
Atlas Coffee Importers, LLC
201 N 85th Street
Seattle, WA 98103 U.S.A.
1-800-701-5211 -toll free
(206) 652-4880 -office
(206) 652-4881 -fax