Atlas Coffee Importers, LLC

Availability

The majority of our inventory is located in The Green Room, a Seattle-area warehouse and Continental Terminals in Kearny, New Jersey. We also have limited inventory in Oakland, California, and Vancouver, British Columbia.

Because coffee is an agricultural product, year-round availability of all coffees cannot be guaranteed for Spot Sales. However, we strive to keep an adequate supply of core coffees as well as a rotating stock of more exotic origins based on availability.

New Crop Availability for Major Origins (approximate)

Brazil	August
Central Americans (Costa Rica, Guatemala)	February, March
Colombia (main crop)	October, November
Colombia (mid-crop)	April, May
Ethiopia	March, April
Kenya	February, March
Java	August, September
Papua New Guinea	July, August
Sumatra	December

Pricing

Coffee is priced against the New York "C" Market--a commodities exchange where coffee futures are bought and sold. The "C" is driven up and down by weather in the major producing countries, political turmoil, speculation about production levels, retention schemes, and some mysterious factors we may never understand. Since brokers primarily sell against replacement prices (what we will have to pay to replace the bag of coffee you buy today), when the "C" goes up, so do coffee prices; when the "C" goes down, coffee prices follow suit.

Most coffees carry premiums or discounts relative to the "C" Market. These "differentials" are based on availability, quality, and demand. Brazil--an abundantly available coffee, generally considered best as a blender--is always priced significantly lower than Kenya--which is available in a more limited supply and perceived as very high quality. Please contact us for price quotes.

Types of Purchases

Spot Sale

An on the spot purchase subject to current availability and pricing.

Forward Sale

Once you have identified the key coffees in your line-up and determined your average monthly usage we recommend buying forward. A forward contract between the buyer and Atlas specifies that the buyer will take a certain amount of coffee each month at a guaranteed price. This allows us to more accurately predict and secure the coffees our customers will need throughout the year, allows our customers the assurance that the coffees they need will be available to them, and guarantees stable pricing in an ever-fluctuating market. Ask us for details.

Payment Terms

In order to set up an account with us, please download and return the first page of our New Account and Credit Application. Those wishing to apply for credit terms should complete the entire form. For those with no prior credit we request payment in advance. We can accept cash, checks, money orders, credit cards, or wire transfers in US Dollars. Additionally, we are able to collect payments through the Automated Clearing House (ACH) functions of the US banking system. With your authorization, Atlas can withdraw payments directly from an account you specify and eliminate the costs and time delays associated with processing checks for both your company and ourselves. Click here to download an authorization form or email us to find out more.

A finance charge of 1.5% per month will be applied to all delinquent accounts.

Minimum Purchase

We sell anywhere from container volumes to a single bag (which ranges from 132 to 154 pounds, depending on the origin).

Bag Weights

Kilograms	Pounds	Origins
45.63	100	Hawaii
50	110.23	Yemen
59.88	132	Swiss Water Decaf
60	132.28	Indonesia, Africa, Brazil, most other decafs
69	152.12	Most Central & South America
70	154.32	Bolivia, Colombia

Shipping

Atlas can arrange for LTL (Less Than Truckload) or FTL (Full Truck Load) delivery of our coffees from our warehouses to locations in all 50 States and Canada. Your sales rep can provide detailed rate quotes and estimated transit times for shipments.

LTL Service less than or equal to 50 bags

Timing:Most orders received by 11:00am Pacific Time (9:00am for The Annex, Oakland) will ship the following business day.
Packaging:Coffee will be stacked 10 bags or 18 boxes (max) per high-quality pallet. We do not recommend combining boxes and bags. Pallets are securely strapped and stretch-wrapped by the warehouse.
Standard Service: Delivery to commercial (non-residential) delivery address, during normal business hours, without prior notification, and requiring the consignee (you) to remove the bags/pallets from the back of the truck and move them into your facility. Transit times are estimated and are not guaranteed.

LTL Service greater than 50 bags

Timing: Orders received by 11:00am Pacific Time (9:00am for The Annex, Oakland) will generally ship in two business days.
Packaging: Same as above.
Standard Service: Same as above.

The following additional services can be added to Standard LTL Service, but MUST be requested at time of coffee order to ensure that the correct equipment and services are selected. PLEASE NOTE: If you later request and receive additional services directly from the carrier, you will be billed for any additional charges received by Atlas.

FTL Service (Dedicated Truck)

Timing: Orders received by 11:00am Pacific Time (9:00am for The Annex, Oakland) will generally ship in two business days but require scheduling appointments with both the warehouse and carrier, so this can vary. Allow up to 5 business days from time of order to shipment.
Packaging: Palletized as above (up to 230 bags on 23 pallets) OR floor-loaded onto the truck (up to 320 bags no pallets).
Standard Service: Same as above.

Each warehouse we use has its own cut-off times and shipping policies. We will do our best to stay on top of these policies and keep you informed about when your order will be shipped.

In general, we need to receive your order at least one hour prior to the relevant warehouse cutoff time to allow us sufficient time for processing.

For shipments coming out of Seattle, The Green Room's policies are as follows:

Orders of fewer than 50 bags must be sent to the warehouse by noon for next day pick-up or shipping (please get your orders to Atlas at least 1 hour before the cut off to allow for accurate processing).
Orders 50 bags or more require 2 day notice for pick-up or shipping .
Rush orders, including changes to already picked orders, will be charged a $35 (minimum) rush-fee and are at the discretion of The Green Room.

International Shipments

Atlas can provide door-to-door service for shipments to Canada, including customs arrangments. All other international shipments are done on an ex-warehouse or FOT basis.

Damage or Loss in Transit

Coffee is shipped strapped to high-quality pallets and wrapped for protection to the best of our ability. However, it is somewhat common in the industry for a bag to be ripped or snagged in transit. If your coffee arrives damaged or with a loss from a ripped bag, be sure to note this on the bill of lading BEFORE signing off on it. Please contact Atlas immediately in the event of freight loss or damage, we will be happy to assist you in the claim process.

Shipment Tracking

If you've taken advantage of our fantastic pallet rates, chances are our logistics service AES has taken care of your shipment. AES has provided a handy online tracking tool (below) so that no matter which carrier is handling your coffee, you can check on the freight's status and see their estimated date of delivery. Simply enter the five digit number of your Delivery Order into the "Value to Track" field, click "Search" and voila! Instant info! If you've very recently placed your order, it may take a few days for the carrier's PRO number to be registered in AES's system. If you know that AES is not handling your shipment, feel free to call our office and any one of our charming customer relations professionals will be able to give you the carrier's PRO number and website for tracking. Again, please allow for a few days after placing your order before calling for tracking info.

What to Track:
Value to Track: