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AvailabilityBecause coffee is an agricultural product, year-round availability of all coffees cannot be guaranteed for Spot Sales. However, we strive to keep an adequate supply of core coffees as well as a rotating stock of more exotic origins based on availability. New Crop Availability for Major Origins (approximate)
PricingCoffee is priced against the New York "C" Market--a commodities exchange where coffee futures are bought and sold. The "C" is driven up and down by weather in the major producing countries, political turmoil, speculation about production levels, retention schemes, and some mysterious factors we may never understand. Since brokers primarily sell against replacement prices (what we will have to pay to replace the bag of coffee you buy today), when the "C" goes up, so do coffee prices, when the "C" goes down.Most coffees carry premiums or discounts relative to the "C" Market. These "differentials" are based on availability, quality, and demand. Brazil--an abundantly available coffee, generally considered best as a blender--is always priced significantly lower than Kenya--which is available in a more limited supply and perceived as very high quality. Please contact us for price quotes.
Types of PurchasesSpot SaleAn on the spot purchase subject to current availability and pricing. Forward Sale Once you have identified the key coffees in your line-up and determined your average monthly usage we recommend buying forward. A forward contract between the buyer and Atlas specifies that the buyer will take a certain amount of coffee each month at a guaranteed price. This allows us to more accurately predict and secure the coffees our customers will need throughout the year, allows our customers the assurance that the coffees they need will be available to them, and guarantees stable pricing in an ever-fluctuating market. Ask us for details.
PaymentUpon approval of your credit application, we can extend Net 15 or Net 30-day terms as determined by your credit history. For those with no prior credit we request payment in advance. We can accept cash, checks, money orders, or wire transfers in US Dollars. Additionally, we are able to collect payments through the Automated Clearing House (ACH) functions of the US banking system. With your authorization, Atlas can withdraw payments directly from an account you specify and eliminate the costs and time delays associated with processing checks for both your company and ourselves. Click here to download an authorization form or email us to find out more.A finance charge of 1.5% per month will be applied to all delinquent accounts.
Minimum PurchaseWe sell anywhere from container volumes to a single bag. Additionally, we may, at times, be able to split bags to accommodate the needs of smaller or start-up customers or allow the curious to try a new or exotic coffee.
Bag Weights
ShippingWe can ship coffee anywhere in the world using a variety of different carriers. For shipments within the US & Canada, we will gladly arrange for the delivery of your coffee using one of several freight carriers with whom we receive substantial volume discounts, or a carrier of your own choosing. Pallet Rates Good news for our Washington & Oregon cutomers. Atlas has negotiated flat pallet rates for direct (non-interline) shipments via USFReddaway. Now shipping 10 bags doesn't cost any more than shipping two! Processing time Each warehouse we use has its own cut-off times and shipping policies. We will do our best to stay on top of these policies and keep you informed about when your order will be shipped. In general, we need to receive your order at least one hour prior to the relevant warehouse cutoff time to allow us sufficient time for processing. For shipments coming out of Seattle, The Green Room's policies are as follows:
International Shipments Atlas can provide door-to-door service for shipments to Canada, including customs arrangments. All other international shipments are done on an ex-warehouse or FOT basis. Damage or Loss in Transit Coffee is shipped strapped to high-quality pallets and wrapped for protection to the best of our ability. However, it is somewhat common in the industry for a bag to be ripped or snagged in transit. If your coffee arrives damaged or with a loss from a ripped bag, be sure to note this on the bill of lading BEFORE signing off on it. Please contact Atlas immediately in the event of freight loss or damage, we will be happy to assist you in the claim process.
TrackingIf we have made the shipping arrangements for your order, you can use the tool below to track its progess. Simply enter your PO number in the "Value to Track" field and click "Search". If you did not specify a PO number, use the name of the person who placed the order. Please call us at (800) 701-5211 if you need any assistance. |
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Atlas Coffee Importers, LLC 1402 NW 85th Street Seattle, WA 98117 U.S.A. 1-800-701-5211 -toll free (206) 652-4880 -office (206) 652-4881 -fax info@atlascoffee.com | ||||||||||||||||||||||||||||||||||||||||