In case you hadn’t heard, it’s December!
Another year is coming to its end and the holiday season is here.
Atlas Coffee Importers will be closed
Friday, December 24 & Friday, December 31.
We have collected holiday schedules from our warehouse vendors and combined it with our calendar to help you in timing your orders. Better grab a cup of coffee and have a seat. There is a lot of info to come and it's very important, in terms of your inventory management.
How to Place an Order
When submitting your order, please make sure you are emailing the correct personnel to avoid missed orders or processing delays. Help us to help you by including your preferred will call or shipping date in your request so that we can process your order appropriately. Orders submitted without a specified date will be processed for the next available pick up or shipping date.
- To ask about coffees or place an order, email firstname.lastname@example.org or call 206.652.4880 ext 382.
- To ask about an order that you've already place or talk about warehouses or freight, email email@example.com or call 206.652.4880 ext 129.
When to Place an Order
Place your orders early! Leave plenty of shipping time. With continued high volume in the supply chain, warehouse and carriers are working at maximum capacity and struggling to keep up. Orders may take longer to prepare, carriers may not pick up on the scheduled day, and transit times may be longer than in the past. Expect delays and plan ahead so you have coffee when you need it.
When our offices or a warehouse is closed, orders for that facility will not be processed. To state the obvious, if a warehouse is closed, orders will not be available to pick up or ship on that date.
Below you will find graphics to use in determining when to place your orders. First, is a Winter Schedule showing when Atlas and our third-party warehouses will be closed or running only partial days. This is followed by a set of Order Deadlines graphics, which highlight when we need to have your request so that it can be prepared on the day needed. For each image, you may click to enlarge.
The graphic below shows the standard order deadlines for each warehouse as well as warehouse closure dates. The warehouses are sorted by required lead time; orders needing the most lead time are at the top. These lead times are ideals and a warehouse’s ability to meet the turn time as listed is dependent on their volume on any given date. During peak volume periods, a warehouse may take longer to process orders.
Blank cells indicate the business is open as usual.
TGR has 3 deadlines, depending on the order size and delivery method.
- The deadline for any order over 50 bags is 3pm, two days prior to the ship date.
- Orders of 50 bags or less must be finalized by 8:45am one day prior if they are moving via TGR Delivery/Sunrise.
- Orders of 50 bags or less moving via other methods (will call, common carrier, exw) are due by 11am one day prior to the ship date.
This set of graphics shows the last possible date to finalize an order and have it prepared and ready to pick up or ship. However, please bear in mind the above – busy warehouses may need more time to prepare orders. Again, we will recommend ordering earlier than the last possible date.
Shipping time is not included.
Well, you've made it to the end of the post. Gold star! We know, it's a lot of information. You may have questions. We're here to answer them. Please email firstname.lastname@example.org.
From everyone at Atlas Coffee Importers, thank you & warm season’s greetings!
Wishing everyone happiness and peace in 2022.
Banner image credit to:
George E. Koronaios, CC BY-SA 4.0 httpscreativecommons.orglicensesby-sa4.0, via Wikimedia Commons